Responsible Gambling
At Incognito Casino, we are committed to providing a safe and responsible gaming environment for all our players. We understand that gambling should be an enjoyable form of entertainment, and we take our responsibility seriously to ensure that our services are used in a responsible manner.
Our Commitment
Incognito Casino is licensed and regulated by the UK Gambling Commission (License Number: 000-000-000-R-000000-000). We adhere to strict responsible gambling standards and work continuously to promote safer gambling practices among our players.
Recognising Problem Gambling
Problem gambling can affect anyone. Here are some warning signs to watch for:
- Spending more money or time gambling than you can afford
- Chasing losses with bigger bets
- Gambling to escape problems or negative feelings
- Lying about gambling activities to family or friends
- Neglecting work, family, or other responsibilities
- Borrowing money to gamble
- Feeling anxious or depressed about gambling
Tools to Help You Stay in Control
We provide various tools to help you maintain control over your gambling:
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much you spend. These limits can be decreased immediately but increases require a 24-hour cooling-off period.
Loss Limits
Set limits on how much you're willing to lose over a specific period. Once reached, you won't be able to continue playing until the period resets.
Session Time Limits
Control how long you spend gambling by setting session time limits. You'll receive notifications when your time is nearly up.
Reality Check
Receive pop-up reminders showing how long you've been playing and how much you've spent during your session.
Self-Exclusion
If you need a break from gambling, you can self-exclude for periods ranging from 24 hours to permanently. During this time, you won't be able to access your account or receive promotional materials.
Getting Help
If you're concerned about your gambling habits, help is available:
GamCare
Free, confidential advice and support for anyone affected by problem gambling.
Website: www.gamcare.org.uk
Helpline: 0808 8020 133
Live Chat: Available 24/7
Gamblers Anonymous
A fellowship of men and women who share their experience to help others recover from gambling addiction.
Website: www.gamblersanonymous.org.uk
Helpline: 020 7384 3040
BeGambleAware
Independent charity providing information, advice and support for those affected by gambling problems.
Website: www.begambleaware.org
Helpline: 0808 8020 133
GAMSTOP
A free service that allows you to self-exclude from all online gambling companies licensed in Great Britain.
Website: www.gamstop.co.uk
Underage Gambling Prevention
We have a zero-tolerance policy towards underage gambling. All players must be 18 years or older. We use advanced age verification systems and regularly monitor accounts for suspicious activity. If you suspect someone underage is gambling, please contact us immediately.
Financial Protection
All customer funds are held in segregated accounts with licensed UK banks, separate from company operational funds. This ensures your money is protected and available for withdrawal at all times.
Contact Our Support Team
If you need assistance with responsible gambling tools or have concerns about your gambling, our trained support team is available:
Email: [email protected]
Live Chat: Available 24/7
Phone: +44 20 1234 5678
Regular Reviews
We regularly review and update our responsible gambling policies and procedures. This page was last updated on March 15, 2026, to ensure all information remains current and relevant.
Remember: Gambling should be fun. When the fun stops, stop.
